Frequently asked questions
How long does shipping take?
-Please allow 2-3 business days for processing on our end. (This excludes holidays)
Where do you ship from?
How much is shipping?
-Our shipping rates for domestic shipping are as low as $5.00 USD.
I am unable to find the answer to what I am looking for: Who do I contact?
-For email customer service inquiries contact firstname.lastname@example.org.
Are your lashes CRUELTY FREE?
-Yes, Indeed all of our lashes are CRUELTY FREE.
When will my favorite lashes be back in stock?
-Our team is working 24/7 to bring out new products and original styles as soon as they can.
Do you offer returns or exchanges?
-No, all sales are FINAL.
Up to how many times are my lashes reusable?
-Lashes are reusable up to many times depending on how you care for your lashes
Are your eyelashes MINK lashes?
-YES, all of our lashes are Luxury 3D MINK lashes